Applications / Mainframe

Our goal is to provide faculty and staff with excellent support for various mainframe, desktop and web applications.   We maintain the integrity and security of all systems to ensure uninterrupted availability of information throughout the campus.  Another service we provide is the development of custom web applications to further empower our faculty, as well as support for them. 

CUNYFirst/Mainframe Services

  • Record Keeping and Maintenance of Student Records
  • Work Study
  • Student Evaluations
  • Ad-hoc reports for statistical analysis

Applications Support

  • Compendium
  • Tech Fee Application 
  • Stock Room Application
  • Key Request
  • Bravo Awards
  • AD Password Change/Reset
  • Inside John Jay
  • The Jay Stop
  • Certification of Enrollment Letter
  • Summer Financial Aid Application
  • Graduation Audit Form
  • Course Schedule Online
  • Transcript Online
  • Resume / Cover Letter Scoring Rubric
  • New Email Request

For more information regarding our services or if you require assistance in any of these areas, please contact our help desk at 212-237-8200 or at helpdesk@jjay.cuny.edu  and they will route your call accordingly.

DoIT Technology Helpdesk Contact:
Telephone: 212.237.8200
Email: helpdesk@jjay.cuny.edu
URL: Help Desk Self-Service